Question 1

What does a turnkey fountain or swimming pool project from Aura Fountains include?

Accepted Answer

A turnkey scope covers concept design based on the available space, hydraulic system design, drawings with sump sizes and plumbing and electrical details, supply and fixing of pumps, nozzles, filtration and lights, installation, commissioning, operator training with manuals, a one-year warranty and an optional Annual Maintenance Contract (AMC).

Question 2

Do you manufacture fountain components in-house?

Accepted Answer

Yes. Aura Fountains operates a manufacturing facility for fountain nozzles, underwater lights, swimming pool lights, PLC controllers for fountains and RGB controllers for lights. Swimming pool equipment is sourced from reputed international brands in Europe, the USA and Asia.

Question 3

What sizes of musical fountains can you supply?

Accepted Answer

Our pre-designed musical fountain range covers ready-to-use units for compact locations as well as large custom show fountains, with sizes typically ranging from 8 ft to 60 ft in diameter. Larger lake and floating installations are engineered per site.

Question 4

Can floating musical fountains be installed in lakes or ponds?

Accepted Answer

Yes. Floating musical fountains are designed for lakes, ponds and reservoirs where civil sump construction is not practical. They can be installed and relocated with minimal civil work.

Question 5

How is the cost of a musical fountain or swimming pool calculated?

Accepted Answer

Cost depends on size, number of nozzles and pumps, lighting and control technology (PLC, DMX, laser or water screen), filtration requirements and site conditions. Sharing site dimensions, architectural drawings and the intended use allows our engineers to prepare an accurate proposal.

Question 6

Do you provide after-sales support and maintenance?

Accepted Answer

Yes. Every installation includes commissioning and operator training. After the one-year warranty, clients can opt for an Annual Maintenance Contract (AMC) covering periodic servicing, spare parts and technical support.

Question 7

Where can musical and programmable fountains be installed?

Accepted Answer

Typical locations include public parks, lakes, shopping malls, hotels, resorts, corporate campuses, government buildings, private villas, event venues and urban beautification projects.

Question 8

Do you customise fountain and pool designs to an architect's specification?

Accepted Answer

Yes. We regularly work with architects, landscape architects, builders and hotel groups, engineering the pumps, nozzles, lights and hydraulics to match the approved design concept.